Village of Woodridge Water System

When it comes to drinking water, the Village of Woodridge is dedicated to providing water that is clean and safe for you to use.  The Village purchases treated drinking water from the DuPage Water Commission via the City of Chicago. Public Works insures the reliable delivery of that approximately 1 billion gallons of water annually to almost 9,500 residential and business customers throughout the community. The village's high standard of water compliance can be reviewed in detail in the current annual Water Quality Report produced by the village.

Report a possible water main leak?

If you see water bubbling from the ground, please call Public Works during business hours at 630-719-4753 to report the location of the concern.  After hours or weekends, please dial 9-1-1 and a crew will be dispatched.

Parkway Repairs

If any damage occurs to your driveway apron or parkway due to a water main break, the Public Works Department will restore the area(s). Repairs will be made as soon as possible. If an area is excavated during the winter, restoration will be done in early spring when materials are available and weather conditions improve.

Water questions and concerns may be directed to the Public Works Department at 630-719-4753.


If you experience a higher water bill, see or hear your toilet adding water without being flushed, or in general feel your water consumption is higher than it should be, review the "How to Detect a Leak in your Home" pamphlet to guide you through some small steps to check for water leaks in your home. The most common leaks are with toilet or taps that are left running, but other leaks are possible as well.  Additionally, some appliance and home systems can cycle water, and if not working properly may continue to draw water, including water softeners, hot water heaters, and irrigation systems. Leaking water has the potential to produce a high water bill without your knowledge. While some leaks are obvious, others can be sporadic and require some detective work.

The Facts about LEAD 

Woodridge, like all public distribution water systems, is required to test for lead in drinking water every three years.   The testing done by the Village is done by collecting water directly from in the home.    The water quality report link contains information on the most recent lead and copper testing results.   

The lead levels, if any, are unique to each home primarily due to its plumbing materials, such as the presence of lead solder or brass faucets, fittings and valves that may contain lead, or if there is a lead service line.  By monitoring and adjusting pH levels, the City of Chicago Department of Water Management (DWM) reduces the corrosiveness of water. In addition, the City of Chicago DWM has an aggressive anti-corrosion program in which phosphates, a common food ingredient, are added to form a coating, preventing lead from leaching into the water. While the chemical treatments by the City of Chicago works to reduce the corrosion of pipes and the potential for the leaching of lead from those components, there are additional actions you can take to reduce the potential for exposure. 
  • Before using water for drinking or cooking, flush the cold water faucet by allowing the water to run until the water has become as cold as it will get (usually 2-3 minutes). Do this for any faucet used for drinking or cooking.
  • Never cook with or drink water from the hot-water tap. Hot water dissolves lead more quickly than cold water. So, do not use water taken from the hot tap for cooking or drinking and especially not for making baby formula.
  • Clean and remove any debris from faucet aerators to clear any particles of lead that may become trapped in the aerator.
  • Do not boil water to reduce lead. Boiling water will not reduce lead.
  • Testing -  Since you cannot see, taste or smell lead dissolved in water, testing is a good way of telling whether or not lead is present. All of the testing conducted for the Village’s operations are done by a third party certified lab.  If you would like to test your water for lead, please contact a certified lab. The typical cost of lead analysis can range between $20 - $100 and specific steps are required in order to draw an accurate sample. The Illinois EPA maintains a list of environmental labs accredited to perform various types of water testing, including lead: https://www2.illinois.gov/epa/topics/certification-training/lab-accreditation/Pages/default.aspx .  
The Village is not affiliated with any particular laboratory and you are free to choose from any laboratory you may want to utilize.   For informational purposes and while not being recommended by the Village, included below are several laboratories located in close proximity to Woodridge. 

Suburban Laboratories, Inc.
1950 S. Batavia Ave., Suite 150
Geneva, IL

First Environmental Laboratories, Inc.
1600 Shore Road, Suite D
Naperville, IL

ARRO Laboratory, Inc.
PO Box 686
Joliet, IL 

  • Identify your plumbing fixtures that contain lead and replace them with lead free fixtures.  A licensed plumber can help you confirm what components are in your home.   
  • You may want to consider purchasing a water filter. Read the package to be sure the filter is certified to remove “total lead,” or contact NSF International at 800-NSF-8010 or www.nsf.org for information on performance standards for water filters.
 The Village is also committed to providing residents with as much educational information as possible to assist residents in reducing exposure to lead in drinking water. For additional information, you may also visit www.epa.gov/safewater/lead, from  the  EPA’s Safe Drinking Water Hotline (800) 426-4791, or the American Water Works Association DrinkTap website at www.drinktap.org.  If you have any questions, please contact us at the Village at 630-719-4753.   
WATER QUALITY REPORT:  The Village of Woodridge Water Quality Report contains lead & copper testing and compliance as well.  The testing done by the Village is done by collecting water directly from in the home.  Lead & copper comes from internal plumbing such as older brass faucets or if there is a lead service line.  A licensed plumber can help you confirm what components are in your home.  There are other steps you can take as precautionary measures including purchasing a certified water filter to remove lead, making sure you flush out the lines in your home after a period of stagnation in order to get fresh water that is coming from the water main in the street, and avoiding consumption of water from the hot water tap where lead is more likely to be present.  You can find more guidance at www.drinktap.org.
(Water Quality Report Archive)

PFAS “Forever Chemicals” in Drinking Water throughout Illinois – from Chicago Tribune Article

The Chicago Tribune published an article on July 12, 2022 regarding the prevalence of per- and polyfluoroalkyl substances (PFAS) in drinking water throughout Illinois.

According to the IEPA (Illinois EPA), “PFAS is a group of approximately 5,000 human-made chemicals that are manufactured for their oil and water-resistant properties. Since the 1940s, PFAS have been used in a wide range of consumer products, industrial processes, and in some fire-fighting foams (called aqueous film-forming foam or AFFF). This has resulted in PFAS being released into the air, water and soil.” PFAS can build up in the blood and organs over time, and may pose health risks. For more information about PFAS, please see the IL EPA PFAS Statewide Health Advisory.

Lake Michigan is the source of Woodridge’s water supply. The Village purchases Lake Michigan water from Chicago through the DuPage Water Commission. The City of Chicago reported in their annual Water Quality report that, “Chicago’s drinking water was sampled for chemicals within the PFAS group in 2014 during the U.S. EPA Unregulated Contaminant Monitoring Rule 3 and in 2020 as part of the Illinois EPA PFAS Study. Both studies yielded non-detect results, which means if any PFAS were present, it was at such a low level that the laboratory instruments couldn’t detect it."

The Village will continue to work with the DuPage Water Commission, the City of Chicago, and the Illinois Environmental Agency (Illinois EPA) on this issue and all water quality issues. Additional information can be found at the IEPA website at https://www2.illinois.gov/epa/topics/water-quality/pfas/Pages/default.aspx.

Additional relevant links:

Preserving Every Drop - Water ConservationFor additional information on ways to conserve the most precious resource we have, water, check out Preserving Every Drop, the website developed to promote the DuPage Water Commission’s Water Conservation and Protection Program (WCAPP). The purpose of the WCAPP is to provide all water users in DuPage County with a consistent message about water conservation and provide DWC customers with the tools needed to be good stewards of our finite water supply. The program’s overall goal is to achieve a 10% reduction in water use per person within 10 years.
View the Chicago Water Department News Release / Pharmaceuticals.
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Water Quality Report Archive7 documents

  • 2019 Water Quality Report
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  • 2018 Water Quality Report
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  • 2017 Water Quality Report
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    Water Quality Report
  • 2016 Water Quality Report
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    Water Quality Report
  • 2015 Water Quality Report
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  • 2014 Water Quality Report
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  • 2013 Water Quality Report
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