Dear Woodridge Water Customers:
The Village of Woodridge is implementing a mandatory water meter upgrade program to replace existing water meters and remote readers with a new Fixed Base Automatic Meter Reading System (Smart Meters) in all residential, commercial, and industrial areas. The new meter reading system will improve service to all Village customers by allowing more efficient monitoring of water consumption as well as other customer service enhancements.
The Village has entered into an Agreement with Core & Main for the Meter System Replacement Program along with United Meters, Inc. (UMI) as the meter installer. The program will include the replacement of approximately 9,000 meters and will take approximately 6 to 8 months to complete all replacements. To complete the replacements, the town will be broken down into small sections and the installers, UMI, will notify, schedule and complete one section at a time. Please be on the look-out for notifications from the Village to schedule your appointment over the next few months.
Under normal circumstances the installation process takes approximately 30 minutes and will be conducted by licensed plumbers who have been background checked, will carry an official Village issued photo identification car and will be driving marked United Meters vehicles. An individual 18 years or older must be present during the installation and your water will need to be shut off during this time. If at any time you would like to confirm UMI is working in your neighborhood, please call UMI directly, toll free, at 877-533-8964. Please note, to achieve maximum efficiency, UMI personnel may come to your door and request to replace your meter if they are in your neighborhood but have not been contacted for an appointment.
Finally, there is no cost to you for this meter replacement. For customers that have had their meter replaced within the last five years, you already have a new meter and therefore only the outside remote will be replaced.
We appreciate your cooperation during this important project. Should you have any questions or need additional information on the program, please do not hesitate to contact me at 630-719-4753.
Sincerely,
Woodridge Public Works
Stay tuned! As the Water Meter Replacement Program progresses we will update this page with more information.